30 Day refunds

After receivingyour product, we have a 30 day window for you to request a refund. Requesting arefund is important as we won’t be able to refund you if you send the productback to us before making a request.

You can request arefund by emailing us at info@moonvella.com. Once we’ve approved your request we will sendacross a return shipping label along with instructions on where and how toreturn the product back to us!

The product willneed to be in its original condition, unworn and unused (as delivered). Thismeans the tags will need to remain on the item as well as any originalpackaging.

For more info onour returns, exchanges, and damaged goods policy, please see more here.